Need Help

wbprod · February 22, 2021 at 4:14 AM

I have been using NV Updater for some time now and when I turned my pc on yesterday I got this message..

"There was an Error at GraphicsInfo

Object reference not set to an instance of an object.

at nv_updater.nvidia_helper.GetOnlineVersion(String Link)"

Any help?

Sascha · February 24, 2021 at 10:35 PM Official Post

Hi there :upside_down_face:,

do you have the newest version installed? Do you have the logfiles from this event?

Is something changed on your machine, for example new graphics card?

wbprod · February 25, 2021 at 6:16 AM

Quote from Sascha

Hi there :upside_down_face:,
do you have the newest version installed? Do you have the logfiles from this event?
Is something changed on your machine, for example new graphics card?

I do have the newest version installed.

I have the log files and it says

2/24/2021 9:15:00 PM - There was an Error at GraphicsInfo

Object reference not set to an instance of an object.

at nv_updater.nvidia_helper.GetOnlineVersion(String Link)

I have no changed anything on my PC.

Sascha · February 25, 2021 at 9:18 AM Official Post

Can u send me the whole log file please, the error just says that then APP can't reach the nvidia driver actual. For me it is working normally :thinking_face:

Sascha October 19, 2023 at 8:38 PM